Terms of Service

1. Acceptance of Terms

By accessing or using Akoln's AI Visibility Intelligence Platform ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you and Akoln. Please read them carefully.

2. Description of Services

Akoln provides an AI Visibility Intelligence Platform that helps brands monitor, understand, and improve how AI systems represent them. Our Services include monitoring AI platforms, providing visibility analytics, competitive intelligence, and actionable recommendations through our Control Center and API.

3. Account Registration

To access certain features of our Services, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Subscription and Payment

4.1 Pricing

Our Services are offered on a subscription basis with various pricing tiers. Current pricing is available on our website. We reserve the right to modify pricing with reasonable notice.

4.2 Payment

You agree to pay all fees associated with your chosen subscription plan. Payments are due in advance and are non-refundable except as expressly stated in these Terms.

4.3 Free Trial

We may offer free trials for certain subscription plans. Unless you cancel before the trial ends, you will be automatically enrolled in a paid subscription.

5. Acceptable Use

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit malicious software or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the integrity of our Services
• Engage in any activity that could damage our reputation
• Resell or redistribute our Services without authorization

6. Intellectual Property

6.1 Our Property

The Services, including all content, features, and functionality, are owned by Akoln and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6.2 Your Content

You retain ownership of any content you submit to our Services. By submitting content, you grant us a license to use, store, and process that content in connection with providing our Services.

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Services will be uninterrupted or error-free
• The results obtained from using the Services will be accurate or reliable
• Any errors in the Services will be corrected

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AKILZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Akoln and its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from your use of the Services or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to our Services at any time, with or without cause, with or without notice. Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and associated data
• You remain liable for any outstanding obligations

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.